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Privacy Policy

Grafin Privacy Policy

Grafin Privacy Policy

Effective: January 01, 2020 
Grafin, as data controller, is responsible for the processing of your personal information on this website. In this Privacy Policy, “Grafin”, “we” or “us” refers to Grafin Group. 

Please carefully read this Privacy Policy, which describes the ways in which we collect information about individuals who visit this website (“Personal Data”), how we hold and use Personal Data and how we respect your privacy rights. We may change or update this Privacy Policy from time to time by posting a new privacy policy on this website.

Data we collect

How do we protect your Personal Data? We use appropriate technical, administrative, and physical safeguards to protect the information collected through this website. Unfortunately, no organization can guarantee the absolute security of information, especially information transmitted over the internet. How long do we store Personal Data? We will only retain your Personal Data for as long as necessary to fulfil the purpose for which they were collected or to comply with legal or regulatory requirements. How do we deal with information from individuals under the age of 14? Our website is not directed at children. We do not knowingly collect Personal Data from children under the age of 14.

What Personal Data do we process and for which purposes?

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to voluntarily provide us with Personal Data, which may include information such as your name, birth date, email address or telephone number. We may collect and use this Personal Data to provide you with products, services, and customer support, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect your Personal Data. Personal Data used for website usage analytics: We may also collect and process information about your visit to this website, such as the pages you visit, the website you came from and the searches you perform. We may use such information to help improve the contents of the site and to compile aggregate statistics about people using our site for our internal usage statistics and market research purposes. In doing this, we may install "cookies" that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. A "cookie" is a small piece of information, which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a "cookie”, this will enable you to decide if you want to accept it or not. You can also refuse cookies altogether. However, if you do not accept our cookies, you may not be able to use all functionalities of our website. We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across websites or other online services.

Sharing your Personal Information

We don't share, sell, trade or rent any personally identifying information publicly or with third-parties, except when required to by law, if you violate our Terms of Use or where it helps us facilitate our Service. 

For example online store module may require third-party services like PayPal or other Payment Processors, we may also use stats services like Google Analytics, Facebook Pixel and more. 

Each of these services have their own Privacy Policy, for example: 

  • PayPal 
  • Google Analytics 
In order to provide certain features we may rely on other third party services like payment and accounting providers or services, support or communication providers and other services, we reserve right to not track how you interact with any of the provided services. 

We may collect and use Non-Personal Information to help us improve the Service, customize your experience and analyze use of the Service. 

This Privacy Policy does not limit our use or disclosure of collected Non-Personal Information. 

We reserve the right to collect, use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.

Cookies

Grafin uses "Cookies", which are small data files placed on your device only if your browser's settings allow it and may include information like unique ID, previously visited subpages on this Website and/or other information. Types of Cookies we may use: Session Cookies, Security Cookies or Preference Cookies. You can disable or erase cookies in your browser settings. What is a cookie? Cookies are small text files that are sent to your computer when you visit a website. Cookies on Grafin Group (Grafin) web sites do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences and generally improving your experience of a website. The EU Directive 2009/136/EC states that we can store cookies on your machine if they are essential to the operation of this site, but that for all others we need your permission to do so. Grafin sites may use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the sites are used so that we can keep improving them for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. 

If you are a European resident, we are Data Controller of your data and you have the right to know how your personal information is processed, what we collected about you and to ask that this data to be corrected, updated, or deleted. 

Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States. 

Please contact us if you have any questions about your GDPR rights. 

For more information or complaints please contact your local data protection authority.

Data Retention

We retain collected information for as long as necessary to provide you with your requested service or unless and until you ask us to delete this information. 
Data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. 
Customer passwords which we may store are is stored as a hash and original password cannot be recovered.

Email Communication

We may communicate with you by email or telephone in response to your inquiries or send you service-related announcements based on Personal Information you provide to us. We may also use your Personal Information to send you updates and other promotional communications if we received your agreement. If you no longer wish to receive those email updates, you may opt-out at anytime of receiving them by following the instructions included in each communication. Usually it's an "unsubscribe" link.

Links To Other Websites

Our Website may contain links to and from third party websites or services that are not operated by us. If you follow a link to any of these websites and you will be redirected to third part website, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies or practices. Please review the Privacy Policy of every website you visit before you submit any Personal Information to any of these websites.

Advertisements

Our Website may display ads delivered to you by our advertising partners who may have their own Privacy Policy and may set cookies and web beacons. These cookies help ad server recognizing your device each time ad is delivered to you or other users of your device. This Privacy Policy covers the use of Grafin only and does not cover any third party advertisers or partners.

Childrens

This Website does not address any individuals under the age of 18. By using the Website, you represent that you are at least 18 years of age.

Do Not Track

This Website does not alter its data collection and use practices when your browser sends Do Not Track signal

Business Transfers

In the event Grafin, or substantially all of our assets, were acquired, or in the unlikely event that Grafin goes out of business or enters bankruptcy, your personal information would be one of the assets that is transferred or acquired by a third party which may continue to process your Personal Information. You acknowledge and consent that such transfers may occur, and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to use your personal information as set forth in this policy.

Changes

We reserve the right to update or modify this Privacy Policy at anytime without prior notice. We will post these changes on this page so please review this document each time before you provide us with any personal information. This Policy is effective as of 2020/03/06. Your continued use of the Website after seven (7) days of any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.